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A basic guide to help users get started with EndNote

Online Classes

Online EndNote Classes

Clarivate Analytics hold regular Webex training classes on EndNote for Windows, Mac and Online. These classes cover topics like:

  • how to import references from online databases
  • how to find duplicates
  • how to share groups
  • how to use your reference in Microsoft Word with Cite While You Write

You can download Quick Reference Guides on EndNote 20. 

We encourage you to register for and attend these classes as they are taught by EndNote experts who will give you the best advice and support.

Still Unsure?

Still unsure? Send the team at Clarivate an email or give them a call on 1800 312965.

Otherwise, you can email the IT team they will be happy to assist. Please be as specific as you can with your question to help our response time.

How to use EndNote in 7 minutes

       Whether you have just started using EndNote or need to refresh your memory, you can access a number of official EndNote training videos and materials online at You can also to refer to a variety of EndNote Training videos on YouTube.

How to use EndNote in 7 minutes

You can also view one of the following videos (for Windows or Mac) to learn the basics of how to:

  • create an EndNote library
  • import a reference from an online database
  • create a custom group and add references to it
  • insert a reference in a Word document
  • format a bibliography
  • add page numbers to a citation.



EndNote 20 Further Help

For detailed instructions on how to use EndNote 20, please refer to the links below:

The EndNote X9 Guided Tour

For a further step-by-step installation guide, please refer to sections 1.2.1 for Windows users and 1.2.4 for Mac users in The Little EndNote How-To Book.

‚ÄčFor detailed instructions on how to use EndNote X9, please refer to the links below:

Please note: these guides are for EndNote X9, the previous version of EndNote available. While a lot of the instructions may be the same, please refer to the EndNote 20 guides. These guides will remain for those who have chosen not to update to EndNote 20.