Citation Software

Q: When I click Add/Edit Citation in Word, I get an error message. What do I do?

A: If you see this error message pictured below, that means that you need to open Zotero the Zotero Application.

 

Alternatively, if you are still having issues, check out the Zotero Word Processor Plugin Troubleshooting Page.

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Q: Why can't I add anymore referencing to Zotero?

A: Zotero Online offers free storage up to 300MB. You can check your current storage level here: https://www.zotero.org/settings/storage

Once it reaches this limit, you will not be able to add any new items without deleting old ones. Alternatively, they do offer more storage space for a annual fee. Further information about storage can be found here: https://www.zotero.org/storage?id=storage

 

Q: Which citation style do I chose?

A: The University of Divinity observes the notes-bibliography style of referencing outlined in the latest edition of The Chicago Manual of Style for theology courses. In other areas, such as counselling and education, students will be advised of the styles that are required.  If you are using Zotero, be sure to select Chicago Manual of Style 17th Edition (full note) as your style manager preference

 

Q: How do I cite multiple sources in one sentence via Zotero.

1. Place cursor at the end of the sentence where you wish to enter your citation.
2. In Zotero Tab, click “Add/Edit Citation” as usual.
3. Once the red Zotero bar appears, click the “Z” drop down icon to the left.
4. Select “Classic View”
5. Your library should appear. Down the bottom of this pop up box, select “multiple sources.”
6. Select the first reference you would like to add and click the green arrow located between the two lists. This will add it to the list on the right. Repeat this step until all the sources you need are in this list.
7. If you need to rearrange the order of the texts in the list, you can use the other arrows to move the citations to where they need to be.
8. Click “ok.”
9. Citations should now appear in your document separated with a semicolon between them.

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Q: I have downloaded Zotero but there aren't any references in my library? Where are they?

A: In order to have a library full of references, you must first find the references you would like to add to your library. To learn how to import references to your library, please refer to the Exporting References from the Library Hub page.

 

Q: I have found duplicates in my library. Can I get rid of them?

A: Clicking on the “Duplicate Items” collection in your library o will show the items Zotero thinks are duplicates in the centre pane. Zotero currently uses the the title, DOI, and ISBN fields to determine duplicates. If these fields match (or are absent), Zotero also compares the years of publication (if they are within a year of each other) and author/creator lists (if at least one author last name plus first initial matches) to determine duplicates. The algorithm will be improved in the future to incorporate other fields.

You should always resolve duplicate items by merging them, rather than deleting one of the duplicates. To merge items in the “Duplicate Items” collection, select an item in the centre pane. Zotero will automatically co-select the other items that it thinks are duplicates. Click the “Merge <number> Items” button in the right pane to merge the items. If the item fields don't match completely, you can select one item to be the “master” from the list at the top of the right pane, then select alternative versions of mismatched fields using the icons to the right of each field. Learn more here: Duplicate Detection