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Library Hub Guide

The How To guide to help you navigate the Library Hub.

Logging into the Library Hub

Logging into the Library Hub

 

 

Your Library Hub login allows you to remotely access electronic resources available on the Library Hub. The credentials you use will be the same as you use to log into Paradigm/ARK.  You will automatically be prompted to log in to the Hub when you click on an e-resource.

 

Things to Remember:

  •  If you are on campus, there is no need to log in. 
  • This log in is to access resources online. This is separate to your library sign in. (See next page.)

  • The login to the Library Hub is case-sensitive so be sure to check that your email is all in lowercase when logging in.

  • If you attempt to log in more than three times in quick succession with an incorrect username or password your account may automatically lock. Try again after 30 minutes.

Forgot your password?

The Library Hub login page has a link at the bottom of the page to reset or change your password. Alternatively follow this link.

When changing your password, avoid using these characters as they may cause your login to fail: "/" "\"  "&" "<" ">"

 

 

Password and Account Issues

How do I log into the Library Hub?

The credentials you use will be the same as you use to log into Paradigm/ARK.

 

I have forgotten my password. What should I do?

The Library Hub login page has a link at the bottom of the page to reset or change your password. Alternatively follow this link.

 

I can't log into the Library Hub. When I put in my email and password in it doesn't work. Help!

The login to the Library Hub is case-sensitive. Be sure to check that your email is all in lowercase when you enter it into the Library Hub login. If that doesn’t work, try using another browser.

 

I'm still having problems with my password. Who can help me?

If you continue to have login issues,  please visit the ARK Student Support website or contact the Registrar or ARK Liaison Officer at your College. Library staff are not able to check or change your ARK password.

 

Why are there two different log-ins for the Library Hub?

There is only one login for the Library Hub. Your Library Hub login allows you to remotely access electronic resources available on the Library Hub. To log-in, use your ARK details (email and password).

The sign in option that requires a barcode is for managing your physical loans such as renewing books, saving searches or placing items on hold.  You must create and sign in to your own, separate, library account to have access to these features. To do this, click Sign In at the top right of the catalogue and set your own password using your student number/barcode. Check the Signing in - My Account page to learn more.

 

I'm an Alumni of the University of Divinity. Can I still log in to access e-resources?

Off-campus access to our subscription resources is generally limited to current University of Divinity students, faculty, and staff as a condition of our licenses. Alumni have off-campus access to a subset of resources through Atlas PLUS®) for Alum. Alumni and other members of the community have “walk-in access” within libraries to the databases and resources of the online Library Hub. Visit our alumni resources page for details.