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Library Hub Guide

A guide to help you navigate the Library Hub.

Password & Account Issues


 

I have forgotten my password. What should I do?
The Library Hub login page has a link at the bottom of the page to reset or change your password. Alternatively follow this link.

 

I can't log into the Library Hub. When I put in my email and password in it doesn't work. Help!

The login to the Library Hub is case-sensitive. Be sure to check that your email is all in lowercase when you enter it into the Library Hub login. If that doesn’t work, try using another browser.

 

I'm still having problems with my password. Who can help me?
If you continue to have login issues please contact the Registrar or ARK Liaison Officer at your College. Library Hub staff are not able to check or change your ARK password.

 

Why are there two different log-ins for the Library Hub?

There is only one login for the Library Hub. To log-in, use your ARK details (email and password). Your Library Hub login allows you to remotely access electronic resources available on the Library Hub.

However, to renew books, save searches or places items on hold, you must create and sign in to your own, separate, library account. To do this, click Sign In at the top right of the catalogue and set your own password using your student number/barcode.

 

Do I have to be signed in to browse the catalogue?

Being signed in is not required for searching the catalogue. Signing in is useful if you want to renew your items, place a hold, or to keep track of your search and borrowing history. To sign in, click Sign In at the top right of the catalogue.

 

I’m not a student. Can I access eBooks off-site?

Unfortunately, off-site eBook access is only available to students and staff members of the UD. However, some of the eBooks we hold are open access, which you are able to read. In the Refine This Search on the side bar, select the Open Access and Full Text options. This will bring up any items we have that relate to your search. Alternatively, pop into the library to have full access to our eBook collection.

 

The eBook I want to read is on Internet Archive. Do I need to use my ARK details to borrow the book?

No, you don't need to use your ARK details to borrow a book from Internet Archive. Most items on their are open access so you won't need an account at all. However, some titles will require you to "borrow" them. To do this, simply set up a free account and then once that is done, click the big blue button that says borrow on the title you want to read. That's all there is to it!

 

Do I need an EBSCO or ProQuest account to read eBooks online?
Creating a separate EBSCO or ProQuest account is not necessary to read or cite an eBook online. Access to eBooks via the Library Hub can be achieved using your Library Hub Login. If you would like to use the additional features available on EBSCO or ProQuest, you can create your own personal account (note: this is not connect to the Library Hub Login). 

General FAQs


Can we limit Library Hub searches to eBooks?

Yes, you can!  Limit your search results using the filters down the left hand side, and select eBooks. Be sure to leave held by libraries worldwide ticked as this will include open access eBooks in your results.

 

I’m not a student. Can I access eBooks off-site?

Unfortunately, off-site eBook access is only available to students and staff members of the UD. However, some of the eBooks we hold are open access, which you are able to read. In the Refine This Search on the side bar, select the Open Access and Full Text options. This will bring up any items we have that relate to your search. Alternatively, pop into the library to have full access to our eBook collection.

 

Why isn't the eBook I clicked on working?

The most common reason an eBook might not be working is because the library has a limited amount of copies available. Much like a print copy, if an item is checked out, you cannot read it. If this is the case, a message should appear saying "all copies are currently in use. Please check back later, or search for another book." Try checking the book in an hour to see if it is available.

 

The eBook I want to read is on Internet Archive. Do I need to use my ARK details to borrow the book?

No, you don't need to use your ARK details to borrow a book from Internet Archive. Most items on their are open access so you won't need an account at all. However, some titles will require you to "borrow" them. To do this, simply set up a free account and then once that is done, click the big blue button that says borrow on the title you want to read. That's all there is to it!

 

How can I find if a print book is held in one of the University of Divinity Libraries?

To limit your search to finding a print book, select the library/libraries i.e. University of Divinity Libraries and select print book from the format list.

 

I am wondering what the time limit is for borrowing eBooks?

Different books have different limits, depending on the publisher. Fortunately, you can just re-borrow them after they expire.

 

How do I know if a Journal I need is held by the University of Divinity Libraries?

Use the Journal Finder to find out which journals are held by the University of Divinity Libraries electronically or in print. If the journal is not held by the University of Divinity the service will show nearby libraries that you might be able to request the journal from. (Note: don't type the title of the individual article!)
Alternatively, from the the Library Hub home page - Use the "Find & Access drop down menu at the top of the page and select "Journals".

 

Some Universities have an A-Z Journals and Databases web page where you can link directly to the library's online subscriptions. Is there something similar through the Library Hub?

There sure is! You can go directly to the A-Z Databases page. Alternatively, from the the Library Hub home page - Use the "Find & Access drop down menu at the top of the page and select "Databases".

 

How do I find the Full Text of Articles?

in the Single Search bar, type in the title or keyword of the article you are looking for. On the left side, select articles under format and full text under content type in the the refine search results bar. This search aggregates many different databases into a single interface. If you are unable to locate a particular journal you can use the Journal Finder to search for journal titles. This search will show you what is held electronically and what is a print journal in the University of Divinity Libraries print collections.

 

How Can I Find the Best Article Databases For My Research Topic?

Select Databases from the Find & Access drop-down menu on the Library Hub Homepage. By floating your mouse over the information icon, you will be given a brief description of each database. You can search for a Database title, select the vendor, or browse by database type.

 

I am trying to access a book that shows up as held by University of Divinity libraries but I cannot see which University of Divinity library holds it. How can I check which library holds it?

Mannix, Stirling, St Paschal and St Athanasius Libraries have recently moved to a shared library system. Search results will display live availability data for items held at the four participating libraries, as well as holdings information for other libraries, including University of Divinity Libraries, Victorian Libraries, and Libraries Worldwide.  

If a book or article in your search says it is available at University of Divinity libraries but does not show which library it is at under the title, click on the item and scroll down to the the Other Libraries Worldwide button. This will it brings up the holdings of the non-shared libraries. Click here to learn more about the Shared Catalogue.